Frequently Asked Questions
Hopefully we’ve been able to answer some of your questions below – if not please email us and we will be happy to help!
Q: Are there laundry facilities?
Q: Is there air-conditioning in the apartments?
Yes, all apartments are air conditioned.
Q: What if I’m vegetarian or require a particular diet?
You are able to choose from an open menu for all meals and the selection is varied and caters well for vegetarians.
Q: Can I drink the tap water in Italy?
Yes, although many people prefer bottled water.
Q: What will the food be like?
The food is typically Italian; all the meals provided are from an open menu and you are therefore able to select from a large range of foods.
Q: Is Travel Puglia insured?
Travel Puglia is an Australian business registered with the Australian Securities and Investments Commission and carries Public Liability insurance & Professional Indemnity insurance.
Q: What happens if I need to cancel?
Please see our terms and conditions.
Q: Can I make changes to my itinerary before or during the trip?
Itineraries are provided in order to ensure all our guests have the utmost travelling experience and we therefore do not amend itineraries once your tour has commenced.
Q: Do I need Travel Insurance?
We highly recommend you have travel insurance. You are required to purchase your own travel insurance to cover cancellation coverage, airline tickets, trip delay, lost luggage or any potential medical expenses.
Q: Is there any freetime?
We have scheduled tour free days within our respective itineraries and there is also the opportunity of spending time on your own on any of the scheduled day tours